Tag Archives: Patient experience

“I was there for her”: A Caregiver’s Story

June 4, 2019Conversations in ComplexityALC, Alternate Level of Care, Caregiver, Caregiver strain, Long-term Care, LTC, Mental health, Mental health disorder, Patient experienceBH

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Gordon MacGregor, a member of the Alternate Level of Care Patient and Caregiver Council, in an interview with Ross Upshur reflects upon his personal experience taking care of his wife in a span of nearly 30 years. His experience with the health system is what thousands of patients and family caregivers undergo on daily basis. The interview highlights both positive and not so positive aspects of care and the need to take care of the instances that patients might find rather inconvenient or challenging to overcome. Continue reading “I was there for her”: A Caregiver’s Story →

The Need for Intra- and Inter-sectoral Collaboration in Healthcare, in Interview with Michelle Nelson

September 18, 2018Conversations in ComplexityCommunity reintegration, Integrated care, Inter-sectoral collaboration, Patient experience, Single disease approach, Stroke rehabilitation, volunteer sectorBH

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Michelle Nelson in an interview with Ross Upshur discusses the importance of intra- and inter-sectoral collaboration in healthcare and explains how the voluntary sector could be engaged to support improved patient and family experiences and the outcomes. Continue reading The Need for Intra- and Inter-sectoral Collaboration in Healthcare, in Interview with Michelle Nelson →

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